In most circumstances you may return any product within 10 days for a prompt
refund or exchange, without affecting your statutory rights. Postage
is NOT refundable unless the product is returned because
of faulty manufacture or we have not sent you what you ordered otherwise:
We are happy to exchange products however; you should be aware of the
Full postage must be enclosed with the goods you are returning for
exhange. With the returned goods also enclose a note of your address
and details of your ammended order. Please do not send cheques for postage
to cover exchanges, cash, postal orders, paypal or stamps are acceptable.
If you can only pay the exhange costs by cheque or credit/debit card
then there will be an additional charge of £1.50 to cover bank
charges which I cannot avoid.
We are unable to accept cheques with a total value of £40.00
or under due to bank charges. ALL cheques and postal
orders should be made out to Jans Greyhound Gifts,
if they are not, they will be returned to you as I am unable to bank
these if the payee is made out to any other name.
Credit & Debit Cards will not be debited until goods are dispatched.
Unless a part payment is agreed on, when placing an order.
Contact us with any questions, comments, or problems that come up. We will take care of it as soon as possible!
ALSO SEE: Terms
None of the terms contained within this web site affect your statatory rights.
Returns and Correspondence address: PO Box 2191 Rayleigh, Essex SS6 0BY
Tel: 01268 967077